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Curbside Pickup Starting July 13, 2020

The library is still closed to the public and computers will not be available.

Curbside Pickup will be by appointment only. You must call the library to schedule a time to pick up your items the next business day. AVAILABLE TO RIVERDALE RESIDENTS ONLY!

Pickup hours are Monday-Thursday from 10am – 3pm.

The Book drop is now open.

How does Curbside Pickup Work?

1.       Place a hold for items you would like in our Catalog, the app on your phone, or contact the library and we will place the hold for you.

2.       When your items comes in, if you have it setup for email notifications, you will receive a notice that your item is ready for pickup. If you do not have your account set to receive notifications, the library will contact you when your items comes in. You must contact the library to set up a time to pick up your items. Please have your library card available so that we can collect your information to check out your items.

3.       When you arrive at your scheduled appointment time, call the library at 708-841-3311 when you arrive in the parking lot. There will be a 15 minute window available after your schedule time. If you do not arrive within that time, you will need to reschedule a pickup for the next day. Please open your trunk or unlock the back door of your vehicle. Give us a description of your car. PLEASE DO NOT GET OUT OF YOUR VEHICLE.  A staff member will verify your name and will place your items in the trunk or back seat of your car. Library staff CANNOT receive any items from you at curbside. Please put all returned books in the book drop. CD’s and DVD’s CANNOT BE PLACE IN THE BOOK DROP. There is a mail slot in the front door you can place those items in. You will be charged if you return these items in the book drop.

4.       All items will be checked out for 2 weeks with the option of renewing them.

5.       Upon return, all items will be checked in and quarantined so they will not be immediately available for checkout until after 3 days.

 

Our staff are here and ready to help!

We can suggest books, movies, and audiobooks for you and your family and select title that match your interests.

We can answer your questions about eBooks.

Faxing Service will be available by appointment only. Please call the library at 708-841-3311 to set up a time.

Library card expiration dates have been extended to January 1, 2021 and could be extended further until the library is open to the public.

For more information, contact the library at 708-841-3311.